Introduction
At Paylolly ("we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services. By using our website at www.paylolly.com ("Website"), you agree to the terms of this Privacy Policy.
Data Controller
Paylolly, with its registered office at [Company Address], Cyprus, is the data controller responsible for your personal data and data processing activities.
Information We Collect
Personal Information
We may collect and process the following types of personal information:
- Contact details such as name, email address, phone number, and address.
- Account information including username and password.
- Payment information including credit/debit card details and billing address.
- Communication records including customer service requests and feedback.
- Usage data including information about how you use our website, products, and services.
- Technical data such as IP address, browser type and version, operating system, and platform.
How We Collect Information
We collect information in the following ways:
- When you provide it to us directly by creating an account, making a purchase, or contacting customer support.
- Automatically as you navigate through our website, using cookies and similar technologies.
- From third-party sources, such as payment processors and social media platforms, when you interact with us through those channels.
How We Use Your Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our website and services.
- To process your transactions and manage your orders.
- To improve, personalise, and expand our website and services.
- To understand and analyse how you use our website and services.
- To communicate with you, including for customer service, to provide updates, and other information relating to the website and for marketing and promotional purposes.
- To manage security and access controls.
- To comply with legal, tax, and regulatory obligations.
- To establish, exercise, or defend legal claims.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- Legal Obligations: To comply with legal obligations, law enforcement requests, and government authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can control the use of cookies through your browser settings.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website.
- Performance and Functionality Cookies: Enhance the performance and functionality of our website.
- Analytics and Customisation Cookies: Collect information to help us understand how our website is being used and to customise it for you.
- Advertising Cookies: Make advertising messages more relevant to you.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Paylolly
Kennedy 12-14 Office 108, 1087, Nicosia Cyprus
Email: [email protected]
Thank you for trusting Paylolly with your personal information.